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My child is a primary or secondary school student enrolled in a non-CPS school. How do I get their Ventra Student Card?

My child is a primary or secondary school student enrolled in a non-CPS school. How do I get their Ventra Student Card? Students who attend non-CPS schools are eligible for the Ventra Student Card program. Some schools issue cards directly, while others do not.  Click h

I am a primary or secondary school administrator who would like to purchase Ventra Student Cards in bulk. How do I place an order?

I am a primary or secondary school administrator who would like to purchase Ventra Student Cards in bulk. How do I place an order? Click here  for information. Click here for the order form. Special Fares: RTA, U-Pass, Student Cards & Group Sales

I am a college/university student. How do I get a Pace Campus Connection pass?

I am a college/university student. How do I get a Pace Campus Connection pass? Click here for information. Click here for the order form. Special Fares: RTA, U-Pass, Student Cards & Group Sales

I am a school administrator at a college/university. How do I provide my students with Pace Campus Connection passes?

I am a school administrator at a college/university. How do I provide my students with Pace Campus Connection passes? Click here for information. Click here for the order form. Special Fares: RTA, U-Pass, Student Cards & Group Sales

Does the CTA offer group sales for organizations and institutions?

Does the CTA offer group sales for organizations and institutions? Yes. If you have any questions regarding the program,  click here  for an expanded FAQ. For specific questions or assistance placing an order, please call 1.866.869.2246. You can also fill out the CTA Gr

Does Pace offer group sales for organizations?

Does Pace offer group sales for organizations? Yes. Pace will provide Ventra Tickets for non-profit organizations (NPO) only. Please email Pace at  bulk.sales@pacebus.com  if you have questions or would like to place an order. Special Fares: RTA, U-Pass,

I am an employer who is not currently enrolled in the CTA/Pace’s Ventra Transit Benefits Program. What is it and what should I do if I am interested in signing up?

I am an employer who is not currently enrolled in the CTA/Pace’s Ventra Transit Benefits Program. What is it and what should I do if I am interested in signing up? Ventra Transit Benefits is an employee benefit program administered by employers. It allows employees to set aside pre-tax

Will Ventra keep my information private?

Will Ventra keep my information private? We’re committed to keeping your personal and financial information safe and secure. Please see the Ventra  privacy policy  to learn more. Registering Your Ventra Card

What happens if my Ventra Card is lost, stolen or damaged?

What happens if my Ventra Card is lost, stolen or damaged? If you have a registered Ventra Card, you can request a replacement Card be mailed to you right here! Doing so will deactivate the Card so that your balance is protected. The balance from your old Card will be transferred to your new

How do I order a replacement Ventra Card?

How do I order a replacement Ventra Card? Call 1.877.NOW.VENTRA (1.877.669.8368) or  click here  (log in, click “customer service”, then select “replace your card”), if your Ventra Card is registere

Do I need to activate my Ventra Card?

Do I need to activate my Ventra Card? Ventra Cards purchased at a vending machine, a retailer or in the Ventra app are already activated and can be used right away. However, if you received your Ventra Card in the mail, you must  activate it before using it to pay for t

How do I activate my new Ventra Card?

How do I activate my new Ventra Card? Click here  for our step-by-step guide to activating your Card so you can ride CTA and Pace. Please note:  If your Ventra Card arrived by mail, you will need to first activate it before riding CTA and Pace. Activating Your Ventr

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