VENTRA
GROUP SALES PROGRAM
DEFINITIONS
Active Card means a Ventra Card held by an Active Participant.
Active Participant means a Participant designated by the Organization as
eligible to participate in the Ventra Group Sales Program by Organization’s addition
of that Participant’s information to the Organization’s Reload List.
Application means the Organization’s application to participate in
the Ventra Group Sales Program.
Business Day means a weekday on which banks are open for business
in Illinois, excluding a Saturday, Sunday, or Illinois or federal public
holiday.
CTA means the Chicago Transit Authority, a political
subdivision of the State of Illinois. CTA also includes any CTA contractors and
subcontractors to the extent they are operating CTA’s Ventra System.
CTA/Pace Service Area refers to areas in which public transportation
services are provided by CTA or Pace.
CTA Program Manager means the point of contact for CTA for the Ventra Group
Sales Program as provided on the Ventra Group Sales website.
Load/Loading is the function of adding a Ventra Product to an Active
Participant’s Ventra Transit Account. CTA performs this function.
Open Standards Fare System (OSFS)
Fare Media means any form of payment
authorized to be used on the Ventra System.
Organization is the entity identified in the Application. The Organization
must be authorized to operate for a
particular purpose by the required governing authority. Organizations may be a
for-profit or non-profit entity.
Organization’s Funding
Account is the Organization’s bank
account indicated in Organization’s Application from which the cost of
Organization Reloads are to be withdrawn. Organization may also use a credit
card to reload transit value.
Pace is the public transportation system that serves the
suburbs of Chicago through fixed bus routes, vanpools, and Dial-a-Ride
programs.
Participants are affiliated with the Organization, either as
members or clients. A Participant may be eligible to be an Active Participant.
Program Reload means the transit value loaded onto Active Participants’
Ventra Products (pursuant to the Ventra User Agreement) by the Organization via
the Ventra Direct Load Program.
Reload List is a list completed and maintained by the
Organization in computer file format specified by CTA containing Active
Participants’ information specified by CTA.
Stored-Value is cash value accessed through a Transit Account that
may be used as payment for public transit provided by Transit Operators.
Transit Account is an account that is associated to a Ventra Card
through which Active Participants can manage their Ventra Products (available
for transit value pursuant to the Ventra User Agreement), personal information,
and notification preferences. Organizations may also obtain a Transit Account
for bulk purchases of Ventra Cards.
Transit Operator means one of the various public transportation
agencies in the CTA/Pace Service Area that operates public transport through
which Program Reloads can be delivered to Active Participants’ Ventra Transit
Accounts.
Ventra Card is the form of Fare Media that can be associated with
a Transit Account onto which Ventra Products (available for transit value
pursuant to the Ventra User Agreement) can be loaded.
Ventra Direct Load Program means the bulk ordering, and loading, of Ventra
Products (available for transit value pursuant to the Ventra User Agreement) to
Active Participants’ Transit Accounts through the order process of the Group
Sales Program.
Ventra Group Sales Website means the website through which the Ventra Group Sales
Program is administered.
Ventra Products means Transit Stored-Value, Periodic Passes, and data
associated with a Ventra Transit Account that represents any other rights to
use transit services that form part of the Ventra System.
Ventra Program means a unified fare collection and transfer system
serving the people who use the CTA and Pace public transportation systems.
Ventra System means the open-loop, centralized, automated fare
collection system using various forms of OSFS Fare Media, including the Ventra
Card, as the transit fare payment media for the CTA and Pace public
transportation systems.
Ventra User Agreement means the user terms and conditions of the Ventra
Program set out on the Ventra Website.
Ventra Website means the website through which the Ventra System is administered.
VENTRA GROUP SALES PROGRAM
TERMS AND CONDITIONS
CTA has established the Ventra Group
Sales Program ("Program") which will be available to an Organization on
completion by the Organization of the Ventra Group Sales Program Application
and approval by CTA of such Application. The Ventra Group Sales Program will
only be administered by CTA with all Organizations wanting to participate in
the Ventra Direct Load Program. All participating Organizations will be
required to participate pursuant to the Terms and Conditions set forth herein
and the Ventra User Agreement (both as established and modified by CTA from
time to time). Under the Ventra Group Sales Program, funds are only permitted
to be added as Ventra Products and will not be usable to purchase anything
other than public transit provided by Transit Operators nor will such funds be
permitted to be transferred out of a Transit Account.
Organization agrees to the
following as a condition to and in consideration for participation in the
Ventra Group Sales Program:
A.
Active Participant Reload List. Organization will upload an electronic order file
(the Reload List) to the Ventra Group Sales Website in the format required by
CTA.
B.
Organization’s Funding Account. Organization will provide CTA access to the Organization’s
Funding Account or credit card from which to withdraw funds to fund transit
value to be loaded to the Active Participant’s Transit Accounts. Organization will
ensure that on any given day, the Organization’s Funding Account contains
enough money to cover the cost of all the transactions of the Active
Participants named on the Reload List.
C.
Active Participants. Organization will offer all appropriate Ventra
Products (available for transit value pursuant to the Ventra User Agreement)
and services to Active Participants.
D.
Ventra Products. Organization shall inform Active Participants of all
Ventra Products (available for transit value pursuant to the Ventra User
Agreement) that will be available to Active Participants in the Program. Each Organization
shall make the final decision, at the Organization’s sole discretion, regarding
which of such products and services are elected for the Active Participant. Organizations
shall make the sole and final determination as to which products and services
it makes available to its Active Participants.
E.
Ventra User Agreement. Organization will ensure that all Active
Participants are made aware of the Ventra User Agreement on the Ventra Website
and that Active Participants are notified of their responsibility to comply
with the current version of the Ventra User Agreement. All Active Participants
of Organization shall be customers of CTA and shall be subject to the Ventra
User Agreement.
F.
Ordering of Ventra Cards. Organization may order Ventra Cards for distribution
to Active Participants pursuant to the procedures provided on the Ventra
Website or otherwise as instructed by CTA. The cost of such Ventra Cards as
described herein shall not include the cost of any Ventra Products. The Organization
shall be responsible for registering such cards and no credit of Transit
Stored-Value (otherwise available to the general public in connection with
registration of a new Ventra Card pursuant to the Ventra User Agreement) or
other Ventra Products shall be available in connection with registration of any
such cards.
G.
Funding of Active Participants’
Ventra Cards
CTA
will withdraw all amounts owed as described in the preceding paragraph either through
ACH transfer, from Organization’s Funding Account prior to any value or pass
reloads For ACH transfer payments, transit value will be available for Active
Participants’ use within seven (7) Business Days of the payment. For payments
made by credit card, transit value will be available for Active Participants’
use immediately after successful completion of the credit card transaction.
H.
Right to Terminate. Organization acknowledges and agrees that CTA may
terminate Organization’s participation in the Ventra Group Sales Program at any
time, and without cause, on providing thirty (30) calendar days advance written
Notice. Organization may terminate its participation in the Ventra Group Sales Program
at any time on providing thirty (30) calendar days advance written Notice.
I.
Indemnification. Organization shall defend, indemnify and hold
harmless CTA, its officers, directors, employees, contractors, subcontractors
and agents from and against any third party claims, suits, demands, actions,
judgments, awards, liabilities, losses, damages and expenses (including reasonable
attorneys’ fees and costs) arising out of relating to damages or causes of
action arising out of its performance, failure to perform, or failure to comply
with its obligations under these Terms and Conditions and the Ventra Group
Sales Program.
J.
No Assignment. Organization shall notify CTA of any assignment of
its approved Application and any rights to participate in the Ventra Program;
provided that any such assignment shall become effective following completion
of an Application by the assignee and approval thereof by CTA.
VENTRA GROUP SALES PROGRAM
PROGRAM DESCRIPTION
A.
Organization Reload List. CTA will accept and process the Reload List and
retrieve the electronic funds provided by Organization in accordance with the
requirements of these Terms and Conditions. Organization is responsible for the
accuracy of all information, including customer information, on the Reload List.
B.
Review of Reload List. Upon receiving the Reload List, CTA will
electronically review it in accordance with its order file validation process
to determine if any information on the list is non-conforming (bad
information). CTA will also review the list to determine if any of the reloads for
an Active Participant on the Reload List, when added to the value of Ventra
Products on such Active Participant’s Ventra Card, will be above the maximum
amount allowable under the Ventra User Agreement, and if so, such Active
Participants shall be rejected from the Reload List and will no longer be
Active Participants and no reloads can be funded for such Active Participants.
If any non-conforming information is detected, it will be removed from the list
and Organization will be notified of the details of those items that were
removed in a format and frequency established by CTA. CTA’s file validation
process is available on the Ventra Group Sales Website.
C.
Load of Ventra Products. CTA will Load the Ventra Products into the Transit
Account of each Active Participant only following Organization’s upload of the Reload
List subject to the requirements of the Terms and Conditions. The timing of the
Loading of Ventra Products shall be as set forth on the Ventra Group Sales Website.
D.
Customer Information. CTA shall keep confidential the customer information
of Active Participants in accordance with CTA’s Ventra User Agreement.
E. Confidential
Information. The term "Confidential Information" means any and all
nonpublic information, communicated by or on behalf of Organization to CTA in
writing or electronic format, provided that: (x) such information is
proprietary to Organization, and (y) such information is conspicuously marked
"confidential" and is disclosed separately from (and not a part of) any other
information disclosed or otherwise delivered to CTA. CTA agrees that it will
(a) refrain from using the Confidential Information of Organization except to
the extent necessary and appropriate to perform its obligations, or exercise
its rights, under the Ventra Group Sales Program, (b) except for Permitted
Disclosures as described below, refrain from disclosing any Confidential
Information of Organization, and (c) take reasonable security precautions to
keep confidential the Confidential Information of Organization. "Permitted
Disclosures" include the following:
1.
Disclosure to CTA’s contractors to the extent that such disclosure is
reasonably necessary for the applicable contractor to perform its obligations
to CTA.
2.
Disclosure required by and in accordance with a judicial or other governmental
order. CTA shall use commercially reasonable efforts to advise Organization at
the time of such disclosure.
3. Disclosure
of any Organization Confidential Information that CTA is required to release
and/or disclose under the Illinois Freedom of Information Act or other
applicable law, as reasonably determined by CTA. CTA shall use commercially
reasonable efforts to advise Employer at the time of such disclosure.